- We have all experienced buyer's remorse, and I want you to be thrilled with your purchases! Therefor, if you are not satisfied with your jewelry (for any reason), you may return if for a full refund, if you request a return authorization within seven calendar days of receiving it. Jewelry must be in its original, new, unworn undamaged condition to be eligible for return.
- Your return package must be postmarked within seven calendar days after receiving your return authorization. A copy of your original receipt must be included with your return item. Please note the reason for return on the receipt.
- Returned items must be in their original condition to device a full refund. Irenka Jewelry reserves the right to refuse refunds for items that are returned without authorization or in unacceptable condition.
- Custom or sale items are final sales and cannot be returned.
- All return shipping charges are the customer's responsibility and cannot be refunded. Please pack jewelry in a well-padded container and ship using UPS or USPS. Shipping insurance is not required but recommended. Irenka Jewelry is not responsible for damages or loss incurred in return shipping.
- Once your authorized return has been received and examined, your original method of payment will be credited within one week, not including the original or return shipping costs. You will receive an email confirmation of your refund once it is processed
- Please be aware that every piece of jewelry is handmade. Meaning there will be minor differences in stone color and slight variation in measurements
PLEASE CONTACT US FOR CORRECT RETURN ADDRESS
- I accept credit and debit card payments via Swipe. Once payment is completed through Swipe, your purchase will be shipped within 2-5 business days for in stock items. Please allow extra time for any custom orders.